BIP

Accessibility statement

Wrocław Centre for Social Development (WCRS) – Passage of Dialogue (Przejście Dialogu) is committed to making its website accessible in accordance with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to the website of the Wrocław Centre for Social Development – Passage of Dialogue.

  • Website publication date:
  • Date of the last major update:

Compliance status

This website is partially compliant with the Act on the digital accessibility of websites and mobile applications of public sector bodies due to the non-compliances or exemptions listed below.

Non-accessible content

  • The website does not comply with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public sector bodies due to the following non-compliances or exemptions:
  • Newsletter sign-up module – the newsletter service provider has not adapted the module to accessibility requirements.

Preparation of this accessibility statement

  • This statement was prepared on:
  • The statement was last reviewed and updated on:

This statement was prepared on the basis of a self-assessment.

Feedback and contact information

  • The person responsible for handling comments and requests is: Maciej Gaczoł.
  • E-mail: dostepnosc.cyfrowa@wcrs.wroclaw.pl
  • Phone: 717724932

Everyone has the right to:

  • report comments on the digital accessibility of the website or any of its elements,
  • request that the website or any of its elements be made digitally accessible,
  • request that inaccessible information be made available in an alternative form.

The request must include:

  • the contact details of the person making the request,
  • an indication of the website or website element the request concerns,
  • an indication of the preferred form of providing the information, if the request concerns making inaccessible information available in an alternative form.

The request should be dealt with without delay, within 7 days at the latest. If it is not possible to ensure accessibility or provide access in an alternative form within this period, this should be done no later than 2 months from the date of the request.

Complaints and appeals

If these deadlines are not met or the request is refused, a complaint may be submitted to the supervisory body by post or electronically to:

  • Supervisory body: Wrocław Centre for Social Development
  • Address: WCRS pl. Dominikański 6, 50-159 Wrocław
  • E-mail: dostepnosc.cyfrowa@wcrs.wroclaw.pl
  • Phone: 717724932

A complaint may also be submitted to the Commissioner for Human Rights (Rzecznik Praw Obywatelskich).

Architectural accessibility

General information

  1. The main secretariat is located on the 2nd floor of the Wrocław Centre for Social Development (WCRS), pl. Dominikański 6, Wrocław.
  2. The drop-off point (mailbox) for correspondence that does not require confirmation of receipt is located at the first entrance from ul. Klemensa Janickiego.
  3. An additional correspondence drop-off point is located on the 1st floor, in the Housing Estate Councils service point.

Description of the accessibility of the premises

Wrocław Centre for Social Development (WCRS) head office –
pl. Dominikański 6, 50-159 Wrocław, a historic three-storey building.

The image shows the building at pl. Dominikański 6

The building is partially adapted for people with disabilities.

There are 3 entrances to the building: one from pl. Dominikański 6 and two from ul. Klemensa Janickiego. All entrances are reached by stairs.

The entrance from pl. Dominikański 6 is equipped with a stair platform lift adapted for people with disabilities. From there, it is possible to reach the passenger lift located at the end of the corridor on the right. The lift serves the ground floor, 1st floor and 2nd floor. The lift does not go up to the 3rd floor, which makes access difficult.

At one of the entrances from ul. Klemensa Janickiego there is a ramp for people with disabilities leading to the ground floor of the building, where the passenger lift is located. The lift serves the ground floor, 1st floor and 2nd floor. The lift does not go up to the 3rd floor, which makes access difficult.

The entrance from pl. Dominikański 6 is intended for staff and people with disabilities. One entrance from ul. Klemensa Janickiego is intended for staff; there is an intercom next to it with button labels in Braille. The other entrance is for people with disabilities. People with disabilities need to use the doorbell.

There are intercoms at the entrances to each floor of the building.

Additional information

Facilities

Door numbers in the building are marked in Braille in the upper left corner of the number plates next to the doors of the rooms. There are no high-contrast or large-print markings for blind and visually impaired people. A portable induction loop is available in the building. To use it, please inform the staff that you need it.

Corridors and rooms are accessible to people with disabilities. On the 3rd floor there is a difference in floor levels that makes it difficult to move around in a wheelchair.

Toilets for people with disabilities are available on every floor.

Assistance dogs and guide dogs are allowed in the building and in all its rooms.

Other information and statements

Sign language interpreting is not available at the head office.

The building has no parking spaces.

Description of the accessibility of the premises

Wrocław Centre for Social Development (WCRS) –
ul. Świdnicka 19, 50-066 Wrocław; the premises are located on an underground level.

Architectural accessibility

The building consists only of an underground level and is partially adapted for people with disabilities.

The rooms in use are located on level -1, under ul. Kazimierza Wielkiego.

The rooms can be reached from 2 sides by stairs leading down. The entrances are located along ul. Świdnicka. The steps are not marked in a contrasting colour.
There are no handrails or facilities for people with disabilities.

At the entrance on the right-hand side, coming from the Market Square (Rynek), you can go down directly to the office by lift after pressing the intercom. You can also arrange your visit in advance by phone. The buttons in the lift are labelled in Braille.

Additional information

Facilities

A portable induction loop is available in the building. To use it, please inform the staff that you need it.

Corridors and rooms are accessible to wheelchair users.

The women’s toilet is adapted for people with disabilities.

Assistance dogs and guide dogs are allowed in the building and in all its rooms.

Other information and statements

There are no Braille markings in the building. There are no high-contrast or large-print markings for blind and visually impaired people.

Sign language interpreting is not available on the premises.

The building has no parking spaces.