The Wrocław Centre for Social Development (WCRS) is looking for a person to carry out information point tasks as part of the “Passage of Dialogue (Przejście Dialogu)” project.
The Passage of Dialogue is a place for meetings and activities that foster social and intercultural dialogue. We run and co-run workshops, debates, campaigns, exhibitions and other activities on social and intercultural themes. We provide information and integration activities for migrant and refugee communities. Wrocław residents themselves can also use the space to put their ideas for free, open community activities into practice.
You can read more about what we do on our website and Facebook page, and on Instagram.
If you have experience of providing information and are interested in working for an institution that supports migrants and refugees, we encourage you to apply!
The person in this role will:
- provide information in person, by e-mail and by phone to Passage of Dialogue clients in Polish, Ukrainian and English;
- organise the work of the information point, refer people to specialist consultations, and support clients with, among other things, completing questionnaires and other documents relating to the consultations;
- create and co-manage the calendar of meetings and events, handle bookings of the space for events and meetings, and liaise with guests and with those leading training sessions and meetings;
- prepare information notices about support and integration/educational activities for refugees and migrants in electronic media, in Polish and Ukrainian;
- prepare the space for scheduled meetings and educational/integration training sessions;
- ensure the smooth running of the space and its logistics (including monitoring and replenishing stock, such as office, educational and promotional materials);
- keep the Passage of Dialogue space neat and tidy, and look after the display, cataloguing and archiving of educational and promotional materials;
- support the promotion team with photographic documentation;
We are looking for someone who:
- has experience of customer service in person, by e-mail and by phone;
- has a very good command of spoken and written Polish and can also communicate in Ukrainian (knowledge of other languages, such as English or Russian, is an advantage);
- is a good communicator, open to other cultures, courteous and tactful, and cares about social, equality and environmental issues;
- has a very good knowledge of MS Office (especially Excel) and databases;
- is very well organised, pays attention to detail and meets deadlines;
- is flexible and able to work under time pressure;
Additional competences and skills:
- a proactive approach, responsibility for assigned tasks and reliability;
- the ability to solve problems independently and learn quickly
What we offer:
- interesting and inspiring work in an intercultural environment;
- the opportunity to create and deliver projects, strategies and activities that help improve the situation of migrants and refugees in Wrocław;
- opportunities for personal development (training, workshops) and for pursuing your passion for intercultural work;
- work in a close-knit, open-minded team.
Type of contract: contract of mandate (umowa zlecenie)
How to apply
Please send a short cover letter, your CV and the signed information clause (document below) by 15:00 on 27 January 2023 to przejsciedialogu@wcrs.pl, with the subject line “Przejście Dialogu – punkt informacji”.
